Shopify Return Policy Generator
Build a clear return policy compliant with EU consumer rights in 2 minutes. Copy it directly into your Shopify store.
Your store
Policy preview
Copy this text into Shopify Admin → Online Store → Pages → Add page.
Writing a policy is good. Applying it automatically is better.
Revert detects each return, applies your rules (deadline, product, customer), approves or rejects automatically and sends the email. You get your time back.
Free plan up to 5 returns / month, no credit card.
Frequently asked questions
Is this return policy legally valid? ▼
It follows the minimum EU consumer rights obligations (14-day right of withdrawal, Consumer Rights Directive 2011/83/EU). For special cases (personalized products, minors, regulated sectors), have it reviewed by your legal counsel before publication.
Can I edit the generated text? ▼
Yes, copy the result into your Shopify admin and adjust for your brand. The generator gives a solid skeleton to personalize.
Where do I paste this policy on my Shopify store? ▼
In Shopify Admin → Online Store → Pages → Add page. Name it "Return Policy" and add it to the footer via Navigation menus.
What if my business has special cases (personalized, custom-made products)? ▼
The generator allows you to list exclusions. Add them in the "Exclusions" field. Classic examples: sale items, personalized, unsealed hygiene products.
Does Revert really automate all this? ▼
Yes. Once the policy is defined, Revert applies the rules automatically on each incoming return (auto-approval, customer email, Sendcloud label generation). You keep control over edge cases.