Revert: the Loop Returns alternative for European Shopify merchants
Loop Returns starts at $155/mo and is English only. Revert offers a free plan, native bilingual FR/EN interface and direct developer support - for European Shopify merchants who don't need an enterprise budget.
In summary
- Real free plan with Revert vs no actual free tier at Loop Returns (Checkout+ does not cover returns outside US/Canada).
- Native bilingual FR/EN vs English only.
- EU hosting (GDPR native) vs US hosting.
Comparison table
Revert vs Loop Returns
| Criterion | Loop Returns | Revert |
|---|---|---|
| Entry price | $155/mo (Essential) | $0/mo (5 returns/mo included) |
| Mid-tier price | $340/mo (Advanced) | $49/mo (200 returns/mo) |
| Languages | English only | Native French + English |
| Data hosting | United States | European Union (GDPR) |
| AI auto-approval | Workflows + blocklists | Claude AI scoring (Anthropic) |
| Warranty management | Not built-in | Included (EU 2-year directive) |
| Sendcloud / Colissimo | No | Native integration |
| Support | Ticket / chat | Direct email to developer |
| Setup time | 1 to 2 weeks | 5 minutes |
Choose Revert if
- You are an SMB or DTC brand with fewer than 1000 returns/mo.
- You sell in Europe and need a French customer portal.
- You want transparent pricing and a real free tier.
- You value direct support (not outsourced).
- GDPR compliance and EU hosting matter to you.
Stick with Loop Returns if
- You are a US/Canada merchant with 5000+ returns/mo.
- You need Shop Now (catalog browsing during returns) and Instant Exchange (ship before receiving).
- You already have an enterprise stack (NetSuite, Shiphero, Klaviyo, Gorgias) deeply integrated with Loop.
Our take
Loop Returns is designed for US mid-market merchants with enterprise budgets. If you are a European Shopify merchant or just getting started, Revert offers the same fundamentals (auto-approval, customer portal, analytics) with a real free tier, native French and GDPR-compliant hosting - all for $0 to $49/mo.
Frequently asked questions
Does Loop Returns have a free plan?
Loop Returns offers a free Checkout+ plan, but it only covers US and Canada shipping. For actual return management features (automated policies, workflows, analytics), the first paid plan starts at $155/mo (Essential).
Can Revert replace Loop Returns?
Yes for most Shopify merchants under 1000 returns/mo. Revert covers the essentials: embedded customer portal, auto-approval rules, label generation, analytics, warranty. Enterprise features like Shop Now or Instant Exchange are not yet in Revert.
Why choose Revert over Loop Returns in Europe?
Three reasons: native French interface (not translated), EU data hosting (GDPR by default), and pricing aligned with European SMB volumes. Loop Returns is built for the US market.
How much does Loop Returns cost?
Loop Returns offers Checkout+ free (US/Canada only), Essential at $155/mo and Advanced at $340/mo. There is no longer a plan below $155 for actual return features.
Ready to try Revert?
Free plan, no commitment. Install in 5 minutes from the Shopify App Store.
Install Revert for free